Hi, I uploaded only 3 documents, but my available credits dropped from 50 to 6. Could you please clarify how credits are calculated—specifically, how many credits are consumed per document upload, and whether additional credits are used for parsing tables, images, or during chat interactions? Understanding this will help me evaluate the credit model better and make an informed decision about upgrading to a paid plan.
Osazee Agbonze
Team•
Aug 6, 2025
Hi Shubham, thanks for your feedback. We are currently looking into the issues, and we will get back to you
Osazee Agbonze
Team•
Aug 6, 2025
Document does not cost you any credit. You can see your usage history from the subscription page. To get there, click on the user avatar icon on the top nav, click on subscription, and on the subscription page, click on the usage tab. Let me know if you have further comments.
You can also email us at support@docgic.com if you want some more credits to test the app. Thanks
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Adv Shubham Singh
Aug 6, 2025
Hi, I uploaded only 3 documents, but my available credits dropped from 50 to 6. Could you please clarify how credits are calculated—specifically, how many credits are consumed per document upload, and whether additional credits are used for parsing tables, images, or during chat interactions? Understanding this will help me evaluate the credit model better and make an informed decision about upgrading to a paid plan.
Osazee Agbonze
Aug 6, 2025
Hi Shubham, thanks for your feedback. We are currently looking into the issues, and we will get back to you
Osazee Agbonze
Aug 6, 2025
Document does not cost you any credit. You can see your usage history from the subscription page. To get there, click on the user avatar icon on the top nav, click on subscription, and on the subscription page, click on the usage tab. Let me know if you have further comments.
You can also email us at support@docgic.com if you want some more credits to test the app. Thanks